• All products are shipped through India Post, both domestic and international couriers.
• All domestic orders are expected to be delivered within 3 to 10 days, approximately, depending on the distance.

Note: Unforeseeable delays may occur due to weather, traffic, or courier issues.

• For urgent orders, you may inform us beforehand through WhatsApp at (+91) 9645009955, mentioning the expected delivery date. If a private courier service is used, shipping charges may vary accordingly.
• Local deliveries by road are limited to the Calicut town area, with delivery charges of ₹10 per km. Expect delivery within 1 to 3 days, or on the same day if requested for special delivery.
• You may mention local delivery during checkout, and we will contact you later to confirm your delivery location.
• Local pick-up is available at RP Mall, Calicut, Kerala. You may contact us once you reach the location.
• Shipping charges for domestic orders are ₹49 all over India, and international orders start at ₹600.
• International orders are processed via Instagram DMs or WhatsApp (+91 9645009955) due to varying shipping costs.

Important: Deliveries outside India may be subject to additional service fees depending on the package weight and the destination country.

• Please ensure you provide an accurate delivery address, specifically PINCODE and contact number.
• If a delivery is returned due to incorrect or incomplete address details, you will be required to pay shipping charges again.
• Since our team works hard to dispatch orders promptly, please review your order details carefully before submitting.
• Mercaonline.com cannot make any changes to order details once you click submit.

For further queries, feel free to contact us anytime.